By clicking that you understand and agree to these Terms of Service, you are agreeing to be bound by these Terms of Service; if you do not agree, you cannot purchase any of our Products online. We may change these Terms at any time, and by continuing to use or access our website and services, you are accepting those changes.
Things you must do before purchasing Vendor Products on our website
Acknowledgements you make when purchasing on our website
You acknowledge and agree that there may be:
Except as required by law, we cannot guarantee the accuracy of the information, the colours and images or the availability of the Products.
Things you must do after purchasing on our website
Things we’d love you to do after purchasing on our website
We’d love you to provide us with any photos, videos, testimonials, and/or case studies so we can use them for marketing and information purposes, publications, exhibitions and professional awards across all print or digital mediums, including our social media channels.
We may change information on our website and store
Except as required by law, we may at any time, and without prior notice to you:
All deliveries will be sent within 24 hours of placing the order if placed on a business day or on the next business day if not placed on a business day. All Products will be delivered by the vendor you are purchasing from.
We comply with the Australian Consumer Law
All Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Except as required by law we do not warrant the quality of the Products or warrant that they will meet your expectations. We do not provide refunds where a problem with the Products is due to your misuse, failure to comply with manufacturers or our instructions, or where you fail to take reasonable care. You must refer to the relevant Vendor terms and conditions for any warranties or guarantees or refund terms that are in addition to the requirements at law, and our Returns Policy below.
Returns Policy – Change of Mind
You (the original purchaser) may return an item for any reason within 30 days of receipt.
If the item is faulty, we will request a photo and provide you with a self-addressed, stamped package to send it to the Vendor. You will be offered a replacement or repair, refund or store credit. Any refunds will be returned to your original payment method.
Where you change your mind, we will offer a refund or store credit, but any shipping costs will not be refunded. Please ensure you use a trackable or sign-for-delivery service, as we will not provide a refund or store credit until the item is received by us. Items must be returned in original condition and packaging within 10 business days of the return being conditionally approved. Items (such as earrings, underwear& swim wear) are ineligible for change of mind refunds. Full approval for your change of mind item will be provided upon receipt of the item.
Store credits are available for 12 months from the date of issue.
Except as required by law, all sales for Products are non-transferable and non-refundable.
On occasion we may cancel an order for Products where a Vendor is unable to fulfil it. In these or similar circumstances where we have to cancel an order, we will provide you with a full refund. We have the right to refuse, limit or cancel any order for Products, including, but not limited to, where an order appears to be by resellers or distributors.
We can refuse to serve you and sell Products at any time
We may refuse to provide Products to you, or anyone, for any reason, at any time. In particular, if you breach this Agreement we may immediately terminate your use of our website and services, and ban your purchase of any Products. We can also change, suspend or stop providing the online marketplace at any time, for any reason, and without notifying you. We are not responsible to you for any changes, or if we suspend or stop offering our marketplace.
To the maximum extent permitted by law, we are not liable for any Loss or Damage arising from your use of our website and services or any Products purchased using the service, including, but not limited to, any errors or omissions, price changes or discontinued Products, loss or stolen Products during delivery, any late delivery, your reliance on any of our advice and information, any visitor posts and content, any links to third party websites, any interruptions, any changes, suspension or termination of our website and services, your misuse of any Products.
To the extent which we are entitled to do so, our liability under the Australian Consumer Law will be limited, at our option to:-
In any case, our liability to you will not exceed the amount actually paid by you to us for the most recent Product you have paid for.
In the event of any dispute that cannot be resolved, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each party agrees to pay their own costs.
This Agreement is to be construed in accordance with the laws of NSW, Australia, and you and we submit to the jurisdiction of the courts of NSW, Australia. This is the entire agreement between you and us, and supersedes any prior agreements, proposals and communications whether oral or written, between you and us. In the event of an inconsistency between these Terms of Service and other terms and conditions on our website, these Terms prevail. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any right, or enforce any provision in this Agreement does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in these Agreement survive termination of this Agreement.
Agreement means these Terms for Buyers and all other terms and conditions and policies published or linked to on our website.
Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Buyer means any Member who becomes a customer or purchaser of a Vendor’s Products.
Claim means any claim, under statute, tort, contract or negligence, any demand, award or costs.
Copyright means the copyright as defined under the Copyright Act 1968 (Cth).
Intellectual Property Rights means all copyright, trademarks, design rights, patents, trade secrets and confidential information whether registered or unregistered.
Loss or Damage means any direct, indirect, incidental, punitive, special, or consequential loss or damages of any kind, including but not limited to, any loss of profits, revenue, savings, loss of data, loss of enjoyment, virus to systems, personal injury, death, negligence, trespass, property damage and legal costs.
Products means any of the Vendor Products available on our website.
Vendor means any Member being a person or business listing their Products on our website.
We, us, or our means Red Odyssey Pty Ltd t/as She-Connects [ ABN 34640432088] and includes any of our directors, officers, employees, agents, partners, contractors.
Website means www.She-Connects.com, and everything available on this website including, but not limited to, our marketplace and all listing services.